Designing the systems that make content work at scale.

I'm Megan, a senior content strategist with 15 years of experience turning fragmented information ecosystems into systems that scale: across help centers, AI products, and the infrastructure that connects them.

Most recently at Meta, I work where editorial meets engineering: structuring content for RAG retrieval, building internal tooling, and measuring whether the words we publish actually change user behavior. The throughline across my career has been the same: find the structural problem underneath the content problem, then fix both.